Not Applicable Very Satisfied Very Dissatisfied 1 2 3 4 5 Customer Service - friendly, professional, helpful and engaging. Problem Resolution – was it resolved to your satisfaction? Technical Support -- friendly, professional, knowledgeable. Shipping / Delivery – lead-time, on-time delivery, packing accuracy, etc. Product – quality, performance and value. Overall quality of your Norgren experience. We encourage you to provide specifics related to the ratings you provided above. Details such as order number, part numbers, personnel you worked with, etc. will be very helpful. This data is used to identify improvement opportunities / projects and your feedback is essential in identifying the areas we should focus upon next: Full Name: Email Address: Phone #: